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If a bank statement line meets the set of criteria you specified, Xero will suggest creating a matching transaction for you. Additionally, Xero’s customizable dashboard and global search function make the software easy to navigate. Project tracking tools in higher-tier plans; lacks industry-specific reports and transaction tracking tags; users with multiple businesses must pay for separate subscriptions. While FreshBooks has a live chat option for sales inquiries, you have to send an email or request a phone call for customer support. ET, so if you’re having a late-night issue trying to sort out an invoice, you’ll have to wait until morning for in-person help. Since FreshBooks is mainly software for freelancers who often don’t follow traditional working schedules, this could be a drawback, especially if you’re working in a remote time zone.

  • FreshBooks cloud based accounting software is built for non-accountants running small and medium sized businesses – making it easy to create invoices and get paid.
  • Working with an accountant is beneficial, regardless of your business’s size, because they can help ensure you’re interpreting your financial data correctly and provide assistance come tax season.
  • You’ll just submit a support ticket, where you can attach any files that may make things easier to troubleshoot.
  • Its integrations only pale in comparison to Xero’s because, well, everyone’s app integrations pale in comparison to Xero.
  • Once you’ve sent invoices, it’s important to stay on top of collecting on them.

Danielle Bauter is a writer for the Accounting division of Fit Small Business. She has owned Check Yourself, a bookkeeping and payroll service that specializes in small business, for over twenty years. She holds a Bachelor’s degree from UCLA and has served on the Board of the National Association of Women Business Owners. She also regularly writes about travel, food, and books for various lifestyle publications. You can only interact with a chatbot that’ll guide you through some common customer problems or redirect you to self-help articles on Xero’s support page. Meanwhile, Xero has its App Marketplace, wherein users can connect different third-party apps.

Expense Tracking

Dashboards help you stay on top of your accounts payable, particularly those that can’t be automated. In Xero, you can set invoices to repeat through the “sales” menu. If you’ve already sent an invoice, you have to navigate back to the “sales” screen to make it recurring, which is annoying. You comparing credentials have to upload a template to customize an invoice in Xero, but the fields on it must correspond to the service’s standard invoice fields. You can’t add anything that isn’t already present on a Xero invoice. While both services claim to give you customized invoices, that’s not quite true.

You can use your accounting tool as an online filing system, too. That is, you can upload and share documents, contracts, bills, receipts, and what have you from your phone or computer. Xero enables you to stay on top of bills and gives you a clear overview of your business cash flow and accounts payable.

If you didn’t receive an email don’t forgot to check your spam folder, otherwise contact support. To write this software comparison report, we evaluated FreshBooks and Xero by examining their official websites, resources and documentation. We also reviewed demos on vendor sites and test-drove the software when possible.

  • In comparison, FreshBooks offers fairly basic reporting tools.
  • The ability to get paid on the go by converting an estimate and/or billable hours into an invoice makes FreshBooks a particularly appealing option for service-based businesses.
  • FreshBooks’ expense management tools are easier to use than Xero’s.
  • Say goodbye to the hassle of juggling multiple apps and embrace the simplicity of an all-inclusive platform.
  • Ultimately, when it comes to FreshBooks vs Xero, both solutions have their merits, but FreshBooks stands out in terms of its simplicity, usability, and time tracking.

Hubdoc is included with all Xero plans, allowing you to capture, extract and store data from documents scanned using your smartphone. It does have the option to input your inventory as invoicing items, but this is clunky and not as intuitive as Xero’s inventory process. In contrast, Xero can run payrolls without customers needing to integrate other solutions, which comes at a cost.

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FreshBooks integrates with several apps commonly used by small businesses, but its integration options aren’t as vast as Xero’s. All are third-party apps that can help you further streamline your accounting and project management processes. As a full-featured accounting software program, there are many features to explore.

We especially like that FreshBooks includes in-house payment software that removes the friction of getting paid from invoices. Customers can click a button on an email invoice that brings them directly to a webpage where they can enter their credit card information. Additional invoicing tools include recurring invoices, payment reminders, and the ability to charge interest and late fees on past-due invoices. FreshBooks and Xero offer easy-to-use software to send invoices, maintain your business’s books, and perform other accounting functions. Both feature mobile apps and sync with a variety of third-party business applications. There are also some crucial differences, but the best choice depends on your business’s individual needs.

FreshBooks pricing

What Xero does give you is payroll processing, but only at its highest pricing tier. FreshBooks integrates its payment processing, but you’ll have to pay transaction fees of 2.9 percent of the total amount plus 30 cents per transaction. The only changes between FreshBooks’s Plus and Premium levels are the price and number of clients. The monthly fee of $50 a month covers that, plus all the features available at cheaper price points.

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If your company is struggling to manage finances, you might be wondering if there’s any way to get out from the weight … FreshBooks is ranked the Best Accounting Software for Sole Traders and Small Businesses by PCMag. And we do more than just invoicing and payments – we have award-winning support, are twice as easy to use, and cost half the price. With plans starting at $15 a month, FreshBooks is well-suited for freelancers, solopreneurs, and small-business owners alike. Looking through the comments from reviewers they love the intuitive interface, time tracking capabilities and excellent customer service.

Its integrations only pale in comparison to Xero’s because, well, everyone’s app integrations pale in comparison to Xero. But that really depends on your needs and which package you choose. They offer their starter package for $9/mo which is less than you would pay for Freshbooks’ introductory package. Access all Xero features for 30 days, then decide which plan best suits your business.

Xero Ease of Use

Dena Landon has an MBA from Capella University and has been working as an accountant for over fifteen years. As tallying numbers all day can numb the mind a little, she has taken to writing in her spare time to indulge in flights of fancy (well, not too fancy). Her work has appeared in Good Housekeeping, Salon, The Washington Post and several other publications even more illustrious, though she feels right at home at Cloudwards.net.

Over the years, Xero built a very robust—and complex—accounting software. When making decisions, especially for your business, the more data you have at your fingertips, the better the quality of your decisions (which contributes to the success of your business). Check out our other picks for the year’s best small-business accounting software. While FreshBooks lets you send an unlimited amount of invoices each month, it restricts the number of clients you can invoice per plan. And Xero doesn’t limit your billable clients, but it does limit you to sending just 20 invoices a month with the cheapest plan. So, to learn more about how we review accounting software and other types of tech products, check out our full research process here.

Product-based businesses carry inventory on hand and will want an invoice that pulls in quantities. If you want to know more about the individual programs, we recommend that you check out our FreshBooks review and Xero review. Read on to discover which might be better fit to meet your needs. In terms of user experience, FreshBooks isn’t intimidating to people with no accounting experience.

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